Financial Hardship Application

If you have any questions about the process, or if you require assistance to complete this application, please contact our team on 1300 705 031 (Office hours Monday to Friday, 9am to 5pm AEST except public holidays).

“Financial Hardship” means you are having difficulty meeting your financial obligations.

If you owe money to Agile Underwriting Services Pty Ltd (AGILE) or the assessment of your claim has been delayed due to the gathering of information to make a decision and you experience Financial Hardship, you can apply to AGILE to see if you qualify for assistance.

Please Note: Financial Hardship assistance cannot be provided for unpaid general insurance premiums. More information about the Financial Hardship provisions in the Code of Practice can be found at: http://codeofpractice.com.au/for-consumers/financial-hardship.

Free, confidential, independent financial advice is also available to you through the national financial counselling hotline 1800 007 007.

Have a question for compliance?

We’re here to help with any questions about your privacy, financial hardship, or if you need extra support. Everything’s handled confidentially, and we’ll ensure you receive the answers you need.

Call us
1300 705 031

Agile Underwriting Services Pty Ltd (ABN 48 607 908 243 — AFS Licence No. 483374) is located at Suite 1, Level 6 171 Clarence St Sydney NSW 2000. Agile is a business name of Agile Underwriting Services Pty Ltd. Agile is a Lloyd’s approved coverholder and a Lloyd’s Syndicate and can provide general advice on general insurance products.

Agile Insurance Group NZ Limited (NZBN: 9429052286766) is located at Ground Floor, 48 Broadway, Newmarket, Auckland, New Zealand, 1023 and is a Lloyd’s approved coverholder that can offer intermediated insurance products in New Zealand. Agile Insurance Group NZ Limited does not provide any general or personal advice.

Agile Risk Management Limited (Co No 16093805) registered office address Clyde & Co, The St Botolph Building, 138 Houndsditch, London EC3A 7AR) is a Lloyd’s approved coverholder and Appointed Representative (FRN: 1028378) under Asta Managing Agency Ltd (FRN: 204897)

Agile operates on behalf of the insurer when providing these services. This site only contains general guidance on insurance products that are available to you. Before buying a policy, you should consider whether the product suits your needs by reading the Product Disclosure Statement (PDS) in light of your circumstances.

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