Cover at a glance

One policy, five pillars. A simple view of the main protection areas built into CyberCare 2.0.

Liability

  • Privacy & security liability
  • Media liability
  • Regulatory proceedings, fines and penalties

Breach Response

  • Breach notification
  • Computer & legal experts
  • Public relations
  • Data restoration
  • Cyber extortion
  • Security improvements & rewards

Cyber Crime

  • Computer fraud
  • Funds transfer & social engineering fraud
  • Invoice & vendor payment fraud
  • Telecom fraud & cryptojacking

Business Loss

  • Business interruption
  • Reputation harm
  • Dependent BI – IT provider
  • Dependent BI – non-IT provider

Added Benefits

  • 48-hour excess waiver
  • Bodily injury
  • Property damage
  • Goodwill coupons
  • Extended reporting periods
  • Artificial intelligence clause

What’s new in CyberCare 2.0

We rebuilt our CyberCare product from the ground up. Here is what has changed for our policyholders.

1

Cyber crime cover that reinstates.

The crime covers now work on an any-one-claim basis, so a loss under one crime cover does not use up the limit for the next one.

2

Cover for artificial intelligence risk.

Cover is never excluded simply because a breach or fraudulent instruction was made or facilitated using AI or deepfake technology.

3

Cover for bodily injury from a cyber incident.

Cover now responds to bodily injury claims arising from covered cyber and media events.

4

First-party property damage from a cyber incident.

Cover where a cyber event damages physical assets.

5

Broader post-breach support.

Cover for consultants, risk assessments, gap analyses, upgraded hardware and software, and staff training — to help prevent the next attack, not just recover from the last one.

6

Cover when your suppliers go down

Wider dependent business interruption — separate cover for IT and non-IT providers, including outages caused by IT provider system failure, not just breaches.

7

Interim payments for business interruption.

Access to funds while the final loss is being calculated.

8

Reputation harm up to the policy limit.

Cover for loss of income due to reputational harm following an adverse media report.

9

Clearer fraud cover.

One cover, four built-in protections: social engineering fraud, fraudulent impersonation, invoice manipulation fraud and vendor payment fraud.

10

No excess for the first 48 hours.

Speed matters most in the first two days. No excess applies to forensic and legal expert costs.

Why choose CyberCare2.0

Designed for small business

Tailored specifically for SME risk profiles and budgets.

Backed by Lloyd's Underwriters

Global security and financial strength supporting your policy.

Buy a policy in minutes

Streamlined digital quoting and binding process.

24/7 Incident Response

Immediate support when an incident occurs.

Claims

Sharper claims response

When a cyber incident strikes, speed is critical. Our dedicated incident response team, managed by Mills Oakley, provides immediate triaging and expert guidance to contain the breach and minimise disruption.

Incident response led by
Incident response hotline availability

24/7/365

Key Information

Everything brokers need to quote, explain and service CyberCare 2.0 in one place.
Get a quote

Start a CyberCare 2.0 quote online.

Claims Illustrator

Create a tailored, illustrated report to help clients explore plausible cyber incidents
 and their potential financial impact.

Cyber Threat Reports

Create a tailored, printable view of the cyber-threat landscape for a client’s country, industry and business size.

Policy wording

Read the PDS and Policy Wording.

Product Factsheet

Read about CyberCare 2.0

Incident Management Process flyer

Read the Incident Management Process.

Is my business eligible for cover?

CyberCare 2.0 is designed for standard SME profiles. Ensure you meet the base criteria below.
Annual turnover under AUD/NZD$500,000,000

Global consolidated revenue

Registered in Australia or New Zealand

Valid business registration

Excluded activities

We currently cannot offer cover via the standard portal if your business derives revenue from or is primarily engaged in the following activities:

Ready to quote CyberCare 2.0?

Get a quote in minutes or speak with Agile to discuss specific risk profiles outside the standard guidelines.

Our Head of Cyber

James Crowther
James Crowther Head of Emerging Risks & Wholesale