Resources
Find the key documents, policies and product information you need to work with Agile.
Australia Policies and Disclosures
If you’re looking for important information relevant to Australia, you’ll find the applicable documents and disclosures below.
New Zealand Policies and disclosures
If you’re looking for important information relevant to New Zealand, you’ll find the applicable documents and disclosures below.
- Agile Insurance Group NZ Limited – Fair Conduct Programme Summary
- Cancellation (Outside of the cooling off period)
- Complaints Procedure for Pacific International
- Complaints procedure for Lloyd’s policies
- Change in risk
- Duty of Disclosure
- Family and Domestic Violence Policy
- Financial Hardship
- Financial Hardship Application
- Language Assistance & Translation Services (NZ)
- Modern Slavery Policy
- New Zealand: Lloyd’s Complaints and Dispute Resolution
- New Zealand: Non-Lloyd’s Complaints and Dispute Resolution
- Refunds Notice
- Supporting Customers Experiencing Vulnerability Policy
- Terms and Conditions
- Translation and Interpreting Services
- Request access to your personal data
United Kingdom Policies and disclosures
If you’re looking for important information relevant to the United Kingdom, you’ll find the applicable documents and disclosures below.
Target Market Determinations are required under the Design and Distribution Obligations, but they’re also a practical tool for assessing product suitability before you quote. Each TMD is product-specific, so select the document that corresponds with the cover you’re considering.
Please note that the Target Market Determinations (TMDs) below are relevant to Australia only.
